Continuum LLC Contact + Q & A

The main reason is attention to our customers' needs. Our drafting systems meet or exceed human-drafting standards. We regression test at every stage of development, ensuring reliability and adherence to specifications. We isolate customer data from the Internet and we have an active system in place to prevent cyber breeches. Finally, we maintain detailed records of the software we install, long after delivery, so we know the configuration and can step in to keep it running smoothly.

One way is to offer data-as-a-service. Your GIS data has much more value in the marketplace than you might suspect, but you need to present it in a way that highlights its value, and protects your interests. To do this, build a data service around three principles:

First, offer structured products. Deliverables should be polished, well organized, and delivered in popular formats.

Second, meter your data. Metering means providing only information that is necessary to the solution, and quantifying the amount and the value of the information you provide.

Finally, provide a way for customers to tour the data, and easily place orders. An on-line portal that customers operate is best; it empowers customers while keeping costs down.

Continuum can help. We have software that generates diagrams, spreadsheets, and reports from your data that customers can easily access and distribute. We provide tools that meter data, and we provide schematic views of data that reveal enough information to allow customers to select the parameters of a solution, and to place an order, without revealing too much detail or any confidential information. The result is an automated data-as-a-service business.

Geoschematics software can process input data from most GIS related file types, such as ESRI Shapefiles, GE Smallworld, and AutoCad DWG files. Show us an example of your source data and we'll tell you what we can do for you.

While we can't guarantee specific results, total payback, calculated from direct labor savings, is usually less than a year. Indirect savings, resulting from your team using more up-to-date maps and diagrams, should drive ROI even higher, these include fewer truck rolls, less hours spent on service calls, and reduced network down time.

Our experience with drawings from customers has been 50% of drawings are completed in less than two minutes, about 95% in less than four minutes, and the longest we have seen is 15 minutes.